Roles and Responsibilities

The interdisciplinary team of Cadre is our team of clinical and non-clinical leaders and supporters within the Warrior Transition Unit (WTU) that work cohesively to help wounded, ill and injured Soldiers focus on their recovery, rehabilitation and reintegration. Cadre members provide support and guidance to Soldiers and their Families in developing the Soldier’s Comprehensive Transition Plan (CTP) and play a positive and active role throughout the Soldier’s transition. The needs of each Soldier drive the makeup of his/her Cadre, which includes, but is not limited to the following:

Triad of Care

The Triad of Care refers to the Primary Care Manager (PCM), Nurse Case Manager (NCM) and Squad Leader (SL)/Platoon Sergeant (PSG) that is assigned to a specific WTU Soldier. The PCM plans, directs and oversees the care. The NCM coordinates the care. The SL/PSG leads the Soldier, enabling him/her to comply with CTP requirements. The PCM, NCM and SL/PSG are responsible for ensuring all members of the WTU team operate synergistically and the team’s efforts all work towards the benefit of the Soldier.

Squad Leader (SL) or Platoon Sergeant (PSG)

The squad leader or platoon sergeant serves as the first line supervisor to the Soldier and the link to Command. The SL/PSG is responsible for facilitating the resolution of administrative issues and helps guide the Soldier through the WTU process, while enforcing military standards. Download the Squad Leader fact sheet for more information. Specific responsibilities include:

  • Tracking the completion of the Soldiers’ transition goals established during the CTP Scrimmage.
  • Having daily, weekly, monthly and quarterly CTP progress counseling with their Soldiers to determine status of transition progress.
  • Tracking a Soldier’s accountability by using standard reporting requirements (automated CTP (aCTP) dashboard, manual CTP data calls, Medical Operational Data System (MODS), etc).
  • De-conflicting Soldier’s appointments schedule and ensuring he/she has the information needed to succeed in his/her individual CTP.
  • Ensuring that the Soldier completes no less than five hours of adaptive reconditioning activities per week.
  • Ensuring Soldiers attend all formations conducted by the company, platoon, or squad (only exceptions are those Soldiers who have “no formation” annotated on their profile DA 3349 or who have approval not to attend from their chain of command prior to formation).
  • Ensuring Soldiers are at their assigned place of duty for the week and contacting each work site supervisor monthly to assess the Soldier’s work performance and participation.
  • Escorting each new WTU Soldier and his/her Family to the Soldier and Family Assistance Center (SFAC) within the first 30 days of arrival at a WTU.
  • Counseling Soldiers on their performance, reviewing the aCTP Self-Assessment, discussing Community Care Unit (CCU) eligibility (if appropriate) and documenting the counseling on a development counseling form.

Primary Care Manager (PCM)

The primary care manager evaluates the Soldier’s holistic medical requirements and plans, directs and oversees all Soldier care during his/her time in the WTU. The PCM’s responsibility to the Soldier continues until the Soldier exits the WTU, and includes ensuring a seamless medical handoff to the Soldier’s VA care provider or other successor primary care provider. Specific responsibilities include:

  • Facilitating weekly Triad meetings with the Soldier to effectively direct the Soldier’s medical care to include significant concerns and/or changes to a Soldier’s risk assessment.
  • Communicating with specialty and ancillary providers including behavioral health providers, ensuring that their plans are included in Soldier care-related meetings and discussions.
  • Updating the Soldier’s risk assessment and medical care plans and informing the Soldier’s NCM and SL on all aspects of the medical care plan.

Nurse Case Manager (NCM)

The nurse case manager is a registered nurse who works with the Soldier throughout his/her medical treatment, recovery and rehabilitation. NCMs are responsible for helping Soldiers regain health or improved functional capability by facilitating the development and implementation of goals. The NCM ensures that the Soldier and the SL/PSG understands the medical plan of care and the medical team is aware of the Soldier’s non-medical goals. Specific responsibilities include:

  • Helping Soldiers maintain and refine their daily schedules and CTP accomplishments, which are inspected by the SL/PSG
  • Informing changes to a Soldier’s risk assessment and mitigation plan or the individual Soldier’s CTP to all members of the key interdisciplinary team via email or telephone and entering updates into the Armed Forces Health Longitudinal Technology Application (AHLTA).

Transition Coordinator

The Transition Coordinator (TC) integrates Career and Education Readiness (CER) activities for all eligible WTU Soldiers, focusing on the career domain of the CTP. The TC’s role is to manage the unit CER program and ensure all eligible WTU Soldiers engage in worksites or educational activities that are in line with their career track and career goals. In order to be eligible, WTU Soldiers must be cleared clinically by their Nurse Case Manager (NCM) and administratively by their Commander to participate. While not all units currently have a full-time TC, all units have someone acting in the TC role. Download the Transition Coordinator fact sheet for more information.

Specific responsibilities include:

  • Supporting worksite opportunities found on and off the installation to enable a successful transition plan.
  • Providing access and referral to Army education counselors, Veterans Affairs (VA) and Vocational Rehabilitation and Employment (VR&E) counselors, Department of Labor (DOL) Disabled Veterans Outreach Program (DVOP) coordinators or Local Veterans Employment Representatives (LVERs) and other government and community support organizations.
  • Coordinating with Occupational Therapist (OT) staff and the Career Counselor to select appropriate CER activities aligned with the Soldier’s track choice, anticipated final medical disposition and career goals.

Assisting the Soldier in developing and refining their CER plan.

Soldier Family Assistance Center (SFAC) Representative

SFAC employees and liaisons provide resources and assistance in nearly every area of a Soldier's recovery and transition. Specifically they can assist with: human resources guidance; social services; finanical counseling; transition and employment assistance; educational counseling; child, youth, and school services; and Defense Finance and Accounting Services. Visit the SFAC page for more information.

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